7 Simple Ways To Help Make Them
The A-Team
Perhaps your staff are lacking a little interest, inspiration, or incentive, or maybe you already consider them close to A-Team status? Either way, there are some things you can do to help your staff become even happier, more motivated and continuously driven.
Here are 7 simple, but effective, way’s to increase your staff enrolment by using the tools in your Simple Salon account, which ultimately helps your business to thrive.
1. Make sure they know how important they are
Everyone likes to feel needed. Show your staff how important they are to you and your business by keeping them well informed about their, often changing, roster.
With Simple Salon, easily and quickly make adjustments to your staff roster. Email your apprentice a new start time, swap Becky and Charlotte’s shifts around in one swift move, block-out your senior stylists’ honeymoon, and handle holidays or random days off with ease, and what’s more, you can have these updates emailed to them at the click of a button.
2. Keep them in the loop
Lead a happy team by keeping them up-to-date with live changes to appointments. Automatically notify your operators via SMS and/or email when they have a new appointment—whether taken in salon or online. With mobile notification, you can immediately notify your staff when their existing appointments are updated or cancelled—empowering your team to fill any gaps in the book too.
3. Get more accountability with clear KPI’s
With the countless qualities and actions that lead to success, how do you measure them all? Well, start by keeping it simple with these five easy to quantify categories of key performance: Wages vs Sales, Retail Sales, Clients Per Day, Average Client Spend Per Day, and Rebook Rate. Get everyone on the same page of your success story.
4. Reward talent and watch the business grow
Grow your wealth by sharing it with remuneration motivation for your outstanding achievers! We do what we love and love what we do, but getting paid sure helps keep the love alive, right? Further incentivize your staff by offering easy to set up and adjustable commissions based on product, service, package and gift voucher sales.
5. Power up your staff with knowledge
Knowledge is power. And when your staff know exactly what’s going on they are empowered to drive your business forward. What’s our stock on hand? How much do we need to order? How many gift vouchers have I sold? What was my best month? Motivate your staff with answers to all these questions and many more with our extensive reporting functions.
6. Identify the master and the apprentice
Set different prices and times for different staff roles to foster greater clarity for your staff, and for your customers. Do you have more senior operators who take less time to perform their services and who might cost more? Do you have juniors or apprentices who take a little longer, but cost less? Identify your operators’ expertise level and manage their unique abilities accordingly.
7. Focus your staff by managing access
Manage individual access to remove distractions, giving your staff access to what they need and keeping them focussed on the job at hand. With Simple Salon each operator can have their own user login details, and in turn, all of their activities are tracked in your Activity Report. These activities include appointment creations, appointment updates, appointment deletions, logins, and transactions.
Watch the video below to see how to implement these strategies by activating the relevant tools in your Simple Salon account.
7 Simple Ways To Help Make Them The A-Team
Perhaps your staff are lacking a little interest, inspiration, or incentive, or maybe you already consider them close to A-Team status? Either way, there are some things you can do to help your staff become even happier, more motivated and continuously driven.
Here are 7 simple, but effective, way’s to increase your staff enrolment by using the tools in your Simple Salon account, which ultimately helps your business to thrive.
1. Make sure they know how important they are
Everyone likes to feel needed. Show your staff how important they are to you and your business by keeping them well informed about their, often changing, roster.
With Simple Salon, easily and quickly make adjustments to your staff roster. Email your apprentice a new start time, swap Becky and Charlotte’s shifts around in one swift move, block-out your senior stylists’ honeymoon, and handle holidays or random days off with ease, and what’s more, you can have these updates emailed to them at the click of a button.
2. Keep them in the loop
Lead a happy team by keeping them up-to-date with live changes to appointments. Automatically notify your operators via SMS and/or email when they have a new appointment—whether taken in salon or online. With mobile notification, you can immediately notify your staff when their existing appointments are updated or cancelled—empowering your team to fill any gaps in the book too.
3. Get more accountability with clear KPI’s
With the countless qualities and actions that lead to success, how do you measure them all? Well, start by keeping it simple with these five easy to quantify categories of key performance: Wages vs Sales, Retail Sales, Clients Per Day, Average Client Spend Per Day, and Rebook Rate. Get everyone on the same page of your success story.
4. Reward talent and watch the business grow
Grow your wealth by sharing it with remuneration motivation for your outstanding achievers! We do what we love and love what we do, but getting paid sure helps keep the love alive, right? Further incentivize your staff by offering easy to set up and adjustable commissions based on product, service, package and gift voucher sales.
5. Power up your staff with knowledge
Knowledge is power. And when your staff know exactly what’s going on they are empowered to drive your business forward. What’s our stock on hand? How much do we need to order? How many gift vouchers have I sold? What was my best month? Motivate your staff with answers to all these questions and many more with our extensive reporting functions.
6. Identify the master and the apprentice
Set different prices and times for different staff roles to foster greater clarity for your staff, and for your customers. Do you have more senior operators who take less time to perform their services and who might cost more? Do you have juniors or apprentices who take a little longer, but cost less? Identify your operators’ expertise level and manage their unique abilities accordingly.
7. Focus your staff by managing access
Manage individual access to remove distractions, giving your staff access to what they need and keeping them focussed on the job at hand. With Simple Salon each operator can have their own user login details, and in turn, all of their activities are tracked in your Activity Report. These activities include appointment creations, appointment updates, appointment deletions, logins, and transactions.
Watch the video below to see how to implement these strategies by activating the relevant tools in your Simple Salon account.