Drastically Reduce No Shows With A Deposit Policy (Using Our New POS Deposit Feature!)
We all know how annoying, expensive and time-wasting no shows are. Time for a Deposit Policy! With our new POS deposits feature you can now take deposits in store as well as online.
But we also know that while it’s one thing to have a deposit policy, it’s another to actually put it into practice. How do you make your clients not only comfortable with the idea of paying a deposit, but willing to lose it if they don’t show up? How do you maintain consistency? How do you track and record the deposit amount they paid? Well, with our new deposit feature for POS, alongside the existing online booking deposits, you now have the ability to solve these issues by turning your deposit policy into a reality.
We have 3 tips to help you implement, maintain and manage your Deposit Policy:
1. Structure a deposit policy that suits your business
A 20% deposit is a reasonable ask, but you can set this to the amount that works for your business to recover costs in the event of a no show. Also, consider at what point a client will loose their deposit and communicate this to your clients so there’s no misunderstandings ie. a no show verses a 24 hour before cancellation.
2. Get your clients comfortable with your policy
Clients tend to be comfortable when they know what to expect. Make your Deposit Policy known by putting your terms and conditions page on your website, and add the link to confirmation emails and text messages. Also mention your policy in person when they come in. That way you can treat all clients the same because you have made everyone well aware of the policy details.
3. Enable the Deposits feature in your Simple Salon account
For some time you’ve been able to take online deposits, but now you can also take deposits in your POS page. Simply go here to start managing your deposits using the brand new POS deposits feature.
Drastically Reduce No Shows With A Deposit Policy (Using Our New POS Deposit Feature!)
We all know how annoying, expensive and time-wasting no shows are. Time for a Deposit Policy! With our new POS deposits feature you can now take deposits in store as well as online.
But we also know that while it’s one thing to have a deposit policy, it’s another to actually put it into practice. How do you make your clients not only comfortable with the idea of paying a deposit, but willing to lose it if they don’t show up? How do you maintain consistency? How do you track and record the deposit amount they paid? Well, with our new deposit feature for POS, alongside the existing online booking deposits, you now have the ability to solve these issues by turning your deposit policy into a reality.
We have 3 tips to help you implement, maintain and manage your Deposit Policy:
1. Structure a deposit policy that suits your business
A 20% deposit is a reasonable ask, but you can set this to the amount that works for your business to recover costs in the event of a no show. Also, consider at what point a client will loose their deposit and communicate this to your clients so there’s no misunderstandings ie. a no show verses a 24 hour before cancellation.
2. Get your clients comfortable with your policy
Clients tend to be comfortable when they know what to expect. Make your Deposit Policy known by putting your terms and conditions page on your website, and add the link to confirmation emails and text messages. Also mention your policy in person when they come in. That way you can treat all clients the same because you have made everyone well aware of the policy details.
3. Enable the Deposits feature in your Simple Salon account
For some time you’ve been able to take online deposits, but now you can also take deposits in your POS page. Simply go here to start managing your deposits using the brand new POS deposits feature.